Find contact methods for different PSI Online Store services.
Practice Test Purchases
If you are experiencing issues with the following
- Missing access code
- Missing secondary email from practice test purchases
- Issues launching practice tests on candidate.psiexams.com
Note that the secondary email cannot be resent- your access code will be sent to you. Please see FAQs for more details.
Books, PDFs and Shipping
If you have a question regarding the following:
- Tracking information regarding your physical book purchase
- Physical book order status
- Downloadable PDF book
Please contact firstname.lastname@example.org
If you have an urgent issue with an existing book order, please contact 866-589-3088
Please note that if you are sending a message through your bookstore account, the response time may take up to 48 hours to receive a reply. For faster service, please send an email to email@example.com or contact 866-589-3088.
Please note that GMetrix support is unable to assist without having a GMetrix account created first.
If you have already purchased a practice test, created a login for GMetrix and are experiencing issues with:
- Launching your practice test
- Logging into GMetrix
- Forgot GMetrix password
Please contact firstname.lastname@example.org for assistance.