Find contact methods for different PSI Online Store services.
Practice Test Purchases
If you are experiencing issues with the following
- Missing access code
- Missing secondary email from practice test purchases
- Issues launching practice tests on candidate.psiexams.com
Please contact 866-589-3088 or email email@example.com for assistance.
Note that the secondary email cannot be resent- your access code will be sent to you. Please see FAQs for more details.
For assistance with products that have a SKU code beginning with "AMP”
You may find your product's SKU in the "Your Order Contains..." section above." Please check the status of the test delivery servers by clicking the link below http://www.goamp.com/system-status . If you need assistance with your AMP practice test, please contact us at firstname.lastname@example.org or by phone at 913-895-4828
Study Pack/Mobile App Purchases
If you have purchased a mobile app and are experiencing issues with:
- Access codes
- Launching features within the app
- Questions regarding the app
Please contact email@example.com
Books, PDFs and Shipping
If you have a question regarding the following:
- Tracking information regarding your physical book purchase
- Physical book order status
- Downloadable PDF book
Please contact firstname.lastname@example.org
If you have an urgent issue with an existing book order, please contact 866-589-3088
Please note that if you are sending a message through your bookstore account, the response time may take up to 48 hours to receive a reply. For faster service, please send an email to email@example.com or contact 866-589-3088.
Please note that GMetrix support is unable to assist without having a GMetrix account created first.
If you have already purchased a practice test, created a login for GMetrix and are experiencing issues with:
- Launching your practice test
- Logging into GMetrix
- Forgot GMetrix password
Please contact firstname.lastname@example.org for assistance.