Thank you for visiting our contact page! Please use the details below to contact PSI regarding our services. Please note that there are different methods of contact depending on what your order entails and what service you are looking to receive.
Practice test purchases
If you are experiencing issues with the following
- Missing access code
- Missing secondary email from practice test purchases
Please contact 866-589-3088 or email email@example.com for assistance
Note that the secondary email cannot be resent- your access code will be sent to you. Please see FAQs for more details.
Please note that GMetrix support is unable to assist without having a GMetrix account created first
If you have already purchased a practice test, created a login for GMetrix and are experiencing issues with:
- Launching your practice test
- Logging into GMetrix/forgot GMetrix password
Please contact firstname.lastname@example.org for assistance
Books, PDFs and shipping
If you have a question regarding the following:
- Tracking information regarding your physical book purchase
- Physical book order status
- Downloadable PDF book
Please contact email@example.com
If you have an urgent issue with an existing book order, please contact 866-589-3088
Please note that if you are sending a message through your bookstore account, the response time may take up to 48 hours to receive a reply. For faster service, please send an email to firstname.lastname@example.org or contact 866-589-3088.
Mobile App purchases
If you have purchased a mobile app and are experiencing issues with:
- Access codes
- Launching features within the app
- Questions regarding the app
Please contact email@example.com
Have questions? Please be sure to visit our FAQ page for more information.