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Policy Information

Products from this store are shipped in a variety of ways from different locations.

Some orders are shipped the same day if orders are placed by 3:00 p.m. Central Time, Monday through Friday. For books shipped through partner publishers, orders can take as many as five business days before they ship. Examples include: A.D. Banker, Cengage, Hondros College, Industrial Press, National Learning Center, Performance Programs, PrelicenseTraining.com, TesTeachers, and Ware-Pak. Only STANDARD SHIPPING is available for those suppliers.

Please contact the supplier directly for return information — they may accept returns of new, unopened items.

Please see the “Shipping and Returns” tab for additional details.

PDF Orders

Orders including a PDF download (currently offered by Passbooks) the following restrictions apply:

  • The PDF is the property of the publisher, PSI is not able to override any restrictions
  • The PDF can only be downloaded onto two separate devices
  • The PDF cannot be printed

The PDF can be downloaded from your PSIOnlineStore account or is accessed via email. Please ensure you have entered your email address accurately to access the material.